E-GIFT CARD

La tarjeta de regalo de Le Crâne es perfecta para cualquier ocasión. Podrás usarla en tienda y online. Se te enviará un código digital por correo electrónico después de realizar el pedido.

Las E-GIFT CARD Le Crâne se envían por correo electrónico en un plazo de 24 horas.

Las E-GIFT CARD Le Crâne tienen una fecha de caducidad de 12 meses.

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• All our garments are manufactured with the best qualities, however we always recommend following the following care instructions for better conservation.
• We advise against the use of white label detergents and softeners as they may deteriorate the colors.

 Maximum wash at 30º

Do not use any type of bleach

Iron at low temperature and inside out (Max 110º) (do not iron the illustration)

Dry at low temperature

Do not dry clean

For our delicate garments that contain fringes we also recommend:

Hand wash (if washing in a washing machine, put the garment in a lingerie bag)

For our dresses we also recommend:

dry cleaning

For our shirts from the Animalier collection with viscose fabric, we recommend:

By machine : viscose garments will be washed at a temperature of 30° C with a delicate cycle programme. It is advisable to wash it together with other clothes so that the machine drum does not damage the fabric.

By hand : wash the garment by hand in cold or warm water at a maximum of 20° C. Immerse the garment in water with detergent and rub gently. Rinse with plenty of water.

DRYING

Viscose garments should not be put in the dryer. Only drying on a hanger is advisable.
It is important to keep in mind that the reaction of viscose to contact with water can modify its softness. But don't worry: once dry, it will return to its original feel.

THE IRONING

Viscose garments are ironed inside out with an iron set for silk in a damp state and with an ironing cloth for extra caution. It is important not to use the steam function of the iron to avoid damaging the garment. At this stage, the viscose garment will recover its initial size.

Dr Martens

• Wipe away dirt with a damp cloth and let dry, then brush on Dr. Martens shoe polish or clear or colored Dr. Martens polish or wax as appropriate (neutral can be applied to all colors).
• Let it dry, then polish it vigorously to give it a shine using a second clean Dr. Martens shoe brush (it is recommended to use two brushes per color, one to apply the polish or wax and the second brush, clean and dry, to polish the leather and obtain best results).

RETURNS & EXCHANGES

1. You will have 15 days for any exchange or return* from when you receive the order. To do this you must request it from your user account. Once your request is accepted, you can now proceed to process your exchange or return. You have to send us the items to the following address: Le Crane Clothing SL, at calle del Barco Nº42 Local 2, 28004 Madrid.

2. In order to make an exchange or return, the products must be in perfect condition with their original packaging and labeling (we do not accept products with makeup or used stains), they must also have the same protective cardboard box in which they were sent. , or failing that, in a similar protective cardboard box so that the product arrives at our warehouse in the best conditions.
*(Check special articles section).

3. It is possible to exchange sizes or one product for another as long as there is stock of the desired product.

4. Shipping costs to us for any exchange or return are at your expense, except in the case of defective or incorrect products. You can send the items to us by your favorite courier service. A copy of the purchase invoice should always be included so you know it is yours.

5. Once we receive it in our warehouse, we will review it within 48 business hours, if everything is correct, in case of change, we will proceed to send the new product or size to the same address that you provided us when you placed the order or another that you have indicated to us later as long as it is within the Peninsula*, the costs of the new shipment are on us.

(Only one exchange can be made per item, if more are made, the costs to us as well as those of the new shipment will be at your expense).

6. In the event of a return, we will refund the amount of the item to the payment method that was made within a maximum period of 15 days, although the costs corresponding to the initial shipment will not be refunded, even in the case of have been free at first for the client. Order shipping costs will only be refunded in the case of defective products or products that have been sent incorrectly by the company.

SPECIAL ITEMS:

In the event that the item to be exchanged or returned is a hat, it must be done with the original box in perfect condition and this cannot be used as a shipping box, it must be sent in another type of packaging.

Be@rbricks are non-exchangeable and non-refundable.

Gift cards (E-GIFT CARD) are non-exchangeable and non-refundable.

The illustrations of the MAISTO SERENA CAPSULE are non-exchangeable and non-refundable.

Under no circumstances will we receive postage due packages.

If you have any questions you can contact us by phone or WhatsApp at 912968037 or by email: shop@lecrane.com